Terms of service
Terms & Conditions
Introduction
Welcome to Fy!
Our website (www.iamfy.co) and associated mobile app (together “the Platform”) are operated by Project J Ltd (“we” or “us”), a UK registered company with registered office at 86-90 Paul Street London, EC2A 4NE registered for VAT in the UK with number: GB 259 612 189.
Access to and use of the Platform and the products and services available through this Platform (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to the Platform is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable for any reason if any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of the Platform.
The Platform also contains links to other websites, which are not operated by us (the “Linked Sites”). We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Prohibitions
You must not misuse this Platform. You must not: commit or encourage a criminal offense; transmit or distribute malware or harmful software; hack into any aspect of the Service; corrupt data; infringe upon the rights of any third party; or send any unsolicited advertising (“spam”). We will report any breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by malware or other harmful material that may infect your device due to your use of this Platform or linked websites.
Intellectual Property, Software and Content
The intellectual property rights in all software and content made available to you on or through this Platform remains the property of us or our licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Platform nor may you use any such content in connection with any business or commercial enterprise unless specifically requested.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by us or our licensors. Fy! is a trademark belonging to Project J Ltd. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of us.
Artist works
Every individual or company who uploads artwork, graphics, images, art, works, photographs, illustrations, listings, information, text, data, video, sound, music or any other material for sale on the Platform (together, the “Artists”) understands that doing so comes with important legal responsibilities.
Before signing up, each Artist warrants (before upload) that they are the sole legal and beneficial owner of, and own all the rights and interests in, every artwork they add to the Platform. They warrant that they have full authority to grant the licence and fulfill the obligations required for their artwork to be sold on the Platform.
Each Artist who uploads artwork for sale on the Platform warrants that the artworks they upload do not and will not infringe the copyright or any other rights (including trademarks or privacy rights) of any third party.
In the event of any such claim against Fy!, each Artist accepts and acknowledges that Fy! may pass their name, address, email and telephone number to the party alleging infringement, where it is required to do so by applicable law or to avail itself of any applicable defense to such infringement.
At the same time, any Users browsing others’ artwork and Product offerings should respect the intellectual property rights of others and not steal their art or anyone else’s. All Users should respect each other and respect the art found on the Platform.
Procedure for Making Claims of Intellectual Property Infringement
Fy respects intellectual property rights and expects its users and contributors to do the same. If you believe that any content or product listed on Fy infringes on your intellectual property, you may submit a formal IP complaint via hello@iamfy.co
Upon receiving a valid complaint, we will:
- Investigate and remove any infringing content promptly.
- Issue warnings or suspend accounts of users who repeatedly violate IP rights.
- Cooperate with rights holders to ensure continued compliance.
Contributors who engage in repeated infringement will have their accounts permanently terminated and may be banned from using our platform.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with us you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Registration
We reserve the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.
Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
Payment Methods
We accept Paypal, American Express, Mastercard, VISA, and Klarna for payments on the Platform and American Express, Mastercard and VISA on the site.
Our credit card processor is Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay Later 30, Pay in 3 instalments, Pay Now. Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement. Klarna’s Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.
SSL and HSTS
Stripe forces HTTPS for all services, including their public website. They regularly audit the details of their implementation: the certificates they serve, the certificate authorities they use, and the ciphers they support. They use HSTS to ensure browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Chrome and Firefox.
Encryption
All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on the Platform are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies
Discount Codes
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through the Platform.
The conditions of use relating to any discount code will be specified at the time of issue.These T&Cs relate to all our promotions, competitions and discount codes (unless otherwise stated).
Only one promotion code can be used per order.A promotion code can’t be used after an order has been placed.
Disclaimer of Liability
The material displayed on this Platform is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law we and our suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Platform or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect our liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright.
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with us and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to us.
Indemnity
You agree to indemnify, defend and hold harmless us, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Variation
Project J Ltd has the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Platform.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected, with all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Complaints
If you have a complaint or a comment, please reach out to hello@iamfy.co. Alternatively, you can visit the Fy! Help Center.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales. However, contributors and customers operating in other jurisdictions must comply with their local laws, including copyright, trademark, and e-commerce regulations in the EU (Digital Services Act) and US (DMCA, Lanham Act).
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and us. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Project J Ltd.